SERVPRO of Calgary Downtown, Skyview, South-Southeast Employee Photos

Mike Edwards

Mike has over 12 years of experience in cleaning and restoration. He began by cleaning carpets throughout his school years, and has since moved over to the restoration industry, starting as a Crew Chief in Edmonton then becoming a Project Manager, and eventually taking that role back to the Calgary franchise. He has obtained numerous certificates along the way, supplementing his experience with education.  Mike was vital in helping to mitigate losses during the 2013 Calgary floods, as well as the 2016 Fort McMurray wildfire.  Mike is now the Director of Operations for Alberta and oversees both the Edmonton and Calgary SERVPRO franchises. 

Eric Edwards

Current job title and role
Owner – Business Analyst, since January 2019

Briefly describe your career path
After keeping a healthy distance from the Family Business and taking the scenic route through University, I joined the team officially in 2019 and have loved every second! The amazing team we work with, the numerous opportunities to learn and grow, and this crazy industry, I should have joined a lot sooner.

Educational Background
B.Comm – Finance
MBA – GEMS (Global Energy Management and Sustainable Development)

Are there any professional accomplishments or awards you’re particularly proud of?
RBC Fast Pitch - Winner
NIBC Investment Banking Competition - Finalist

Interests outside of work
Ball Hockey, Sports, Stock Market

Interesting Fact
I have travelled to 34 countries…so far

If you could have any superpower, what would it be and why?
There is only one right answer, Teleportation, be anywhere at any time. Skiing in the Alps? Sushi in Japan? Beach day in Belize? Yes please!

What’s your favorite book, movie, or TV show?
Book: Outlive – Peter Attia
Movie: Inception or Interstellar
TV: Westworld 

The best piece of advice I've ever been given is____________
Its not what happens to you, but how you react to it that matters

Kai Hochhausen

Current job title and role
Director of Marketing and Business Development, since November 2020

Briefly describe your career path
Yes sir/yes ma’am is in my blood. Focusing on the customer is how we will grow our company and its how successful companies stay successful. I’ve been honing these values for my entire working career, from retail management, metal recycling, telecom, sports marketing and hotel sales and operations – everything we do is for the client.

Educational Background
MBA, Marketing (2014);
BA International Relations (2005)

Are there any professional accomplishments or awards you’re particularly proud of?
CRRA Service Member of the Year 2024

Interests outside of work
Slo-pitch, cycling, volleyball, BBQing

Interesting Fact
Recipe food blogger and College marketing instructor

If you could have any superpower, what would it be and why?
Ability to bend time and space – time is our most valuable resource – we trade time for money as part of our daily lives at work, but we can always make more money, but we cannot make more time.

What’s your favorite book, movie, or TV show?
Back to the Future Trilogy

The best piece of advice I've ever been given is____________
Don’t sweat the small stuff and don’t focus on things you can’t control

You can’t change the past; you can only influence the future. “Next play”

Mark Ayley

Mark, our Construction Manager, has 35 years of experience as a carpenter/builder in all aspects of construction from renovations to new homes to commercial and industrial buildings. He also has nearly a decade in the restoration industry working as carpenter, project manager and construction manager, so he is incredibly knowledgeable when it comes to building systems, structures and envelopes. Mark has been Involved in mitigation and rebuild of major catastrophes (CAT’s) in both the 2013 floods in Southern Alberta and the 2016 Fort McMurray wildfires.

Robyn Lang

Current job title and role
Project Administrator, since September 2021

Briefly describe your career path
I have always been interested in the Construction Industry and the process of putting a building or room together. I started working for a General Contractor in 2008 and I have tried to stay close to the construction industry since. My first position in Restoration came about as the company name had “Construction” in it so I applied for the position. I have been working in Restoration ever since and I enjoy the pace of the industry and that no one job is the same.

Hobbies and Interests
Bowling, Swimming, Crochet

Interesting fact
I am a previous member of the affiliated bands of Calgary and had the opportunity to travel to Japan, Italy, California and Las Vegas as a member

Educational background
Legal Assistant Certificate from S.A.I.T (2009),
Oil & Gas Administration Diploma (2013),
Accounting and Payroll Administration Diploma (2014)

 If you could have any superpower, what would it be and why?
I would say Time Travel I would love to see what it was like to live in the past and enjoy watching movies based in previous timelines.

What’s your favorite book, movie, or TV show?
The Last Kingdom     

The best piece of advice I've ever been given is____________
Don’t treat others any different than you would like to be treated yourself.